— I've recently bought a HP DV4 computer bundled with this software. When I try to get an online solution, the program closes and stops working. What should I do?
In order to fix the problem, I recommend that you remove the utility from your computer (Control Panel > Uninstall a program) and run a registry...
cleaner from the database of Software Informer. After that, download and install the latest version of the program. Configure your security application and Windows Firewall to allow HP Total Care Advisor to communicate.
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