Bodymedia sensewear software social advice

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— BodyMedia (BM) S/N is 0223717770. Recently found (forgotten) BM during renovation and now using 30 day trial software to see if I want to keep the device. Some of the menu items seem to work...
Unfortunately, without more information it is difficult to determine the exact cause of the issue. It could be related to compatibility with the user's specific computer or operating system. It may be helpful for the user to contact BodyMedia customer support for assistance with the problem.