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Dellsupport (not to confuse with Dell Support Center) was an application preinstalled by Dell on most of their product lines which main purpose was to provide informations and alerts through internet about ongoing issues and how to prevent / fix them.
If you want a professional, full featured and safe application to perform video conferencing and chat, this is definitely what you are looking for. Dell Video Chat, clothed in black, has a beautiful and comfortable interface, very intuitive and not that different from other commonly used software of this kind.
A software diagnostic and repair tool that can be used by tech support to programmatically evaluate and "re-set" device drivers that were installed on a Windows XP operating system. This tool is being provided to tech support as a preliminary test & repair step prior to doing an OS re-install, preventing unnecessary re-installations where driver issues must be resolved.
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