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Avaya IP Agent is a software application with advanced telephony features for agents in a contact center. Agents can use it to work in the following methods:
- On-site ...
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Administration and maintenance management of individual Avaya Media Servers.
increasing productivity. Avaya Site Administration ... tasks, Avaya Site Administration
Avaya one‐X Communicator is a rich Unified Communications client.
Avaya one‐X Communicator
A simple way to communicate and make phone calls using your internet connection.
Avaya IP Softphone ... . Additionally, IP Softphone R ... cellular phone. Avaya IP Softphone - a
Avaya Integrated Management help enterprises more effectively manage converged.
Management covers Avaya Aura ... Manager software; Avaya servers, ... voice over IP traffic. -
CallReplay - Automatic call recording for Cisco & Avaya & NEC VoIP PBXs.
for Cisco & Avaya & NEC VoIP ... to the agent without being
Avaya Proactive Contact consists of software, hardware, and network components.
agent workstations, printer, and modem. Avaya ... the Avaya Proactive ... concurrent agents and
Intuity Message Manager is an integrated messaging solution.
of an Avaya Intuity messaging ... of sources (Avaya voice messages
It leads you through the process of configuring Avaya Media Gateway.
leads an Avaya certified technician ... configuring an Avaya Media ... configure an Avaya G700,
A Java-based tool for creating speech and call control application.
The Avaya Dialog Designer ... with Avaya IR and Avaya VoicePortal
Contains enhancements, as well as stability and performance improvements.
Avaya Softconsole contains
Delivering consistent, personalized service across multiple channels.
easy for agents to handle
It provides significant control of software distribution & updates.
The Avaya MV_IPTel server ... deployment of Avaya IP Telephones in
It secure remote access over IP networks to VPN Router and VPN Gateway systems.
access over IP networks to
Avaya CMS is a software product for businesses and organizations.
Avaya CMS is a ... have an Avaya Communication Manager ... (ACD) feature. Avaya CMS collects