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Avaya IP Agent is a software application with advanced telephony features for agents in a contact center. Agents can use it to work in the following methods:
- On-site ...
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Administration and maintenance management of individual Avaya Media Servers.
increasing productivity. Avaya Site Administration ... individual Avaya Media Servers and Avaya
Avaya one‐X Communicator is a rich Unified Communications client.
Avaya one‐X Communicator
A simple way to communicate and make phone calls using your internet connection.
Avaya IP Softphone offers ... cellular phone. Avaya IP Softphone - a neat
Avaya Integrated Management help enterprises more effectively manage converged.
Avaya Aura Communication Manager software; Avaya ... voice over IP traffic. - Control
Avaya Proactive Contact consists of software, hardware, and network components.
, agent workstations, printer, and modem. Avaya ... agents and 480 trunks. Actual agent
Intuity Message Manager is an integrated messaging solution.
of an Avaya Intuity messaging ... of sources (Avaya voice messages
It leads you through the process of configuring Avaya Media Gateway.
leads an Avaya certified technician ... configuring an Avaya Media Gateway ... configure an Avaya G700,G430
Delivering consistent, personalized service across multiple channels.
easy for agents to handle
CallReplay - Automatic call recording for Cisco & Avaya & NEC VoIP PBXs.
for Cisco & Avaya & NEC VoIP ... to the agent without being
Contains enhancements, as well as stability and performance improvements.
Avaya Softconsole contains
Avaya CMS is a software product for businesses and organizations.
Avaya CMS is a ... have an Avaya Communication Manager ... (ACD) feature. Avaya CMS collects
Avaya WinPDM is an application used to configure Avaya IP DECT phones.
Avaya Windows Portable ... to configure Avaya IP DECT phones
The Avaya IP Softphone is an IP telephone client for Windows-based PCs .
The Avaya IP Softphone is an IP ... to key Avaya Communication Manager
Control of contact-center communications across multiple channels.
chat, and IP telephony. It